The BEA, and the Crapshoot of Event Audiences

Last week’s Book Expo America at the Javits Center in NYC was like a gathering of a huge clan.  I felt almost a familial recognition as I moved with the mobs traipsing through the convention center. These were my people – book people. For four days, publishers, distributors, and authors welcomed passionate booksellers, librarians and on Saturday, the public, to peruse new and upcoming books, schmooze, meet their favorite authors and score signed books and Advanced Reader Copies.

blurry bea

It was my first time at #BEA and I went alone. Unsure what my stamina or crowd-tolerance might be, I wanted to be free to linger or leave. In fact, I wandered the exhibits for hours chatting with publishers, reveling in the pleasure of being a ‘customer’, diving into book displays, taking only what I absolutely couldn’t resist since my shelves are already sagging. I did not bring any bags with me (never mind a shopping cart like some) but when I spotted this tote slung over a few shoulders, I just had to have one.


The long lines to meet authors did not tempt me. Having hosted author events for so many years, any thrill in a signature I ever might have had is gone. What I could not do is pass by an author alone behind their stack of books, or ignore someone’s call to me, ‘would you like an autographed book?’ — what could I say? No? Of course not. I chatted and gratefully accepted signed copies, increasing my weight-bearing workout as the day progressed. Somehow, I can’t help feeling responsible for the struggling author.

I did consider waiting for David Mitchell who was signing at 2:00 PM but instead happened by the delightful and entertaining “Women of Contemporary Fiction” panel featuring bestselling novelists Liane Moriarty, Amy Bloom, Randy Susan Meyers, Susan Jane Gilman, moderated by Elin Hilderbrand. Elin asked the hysterically funny, self-deprecating and whip-smart authors on the panel to share their career low-point. Amy Bloom began and the others followed with tales of poorly attended book signings — audiences composed only of the local homeless guy and their parents.

It struck me that these established authors value their events to the extent that a bad one might qualify as a career low-point. Conversely, huge crowds were not anyone’s measure of a high-point. Instead, their highs were more intimate like Susan Jane Gilman calling her inspiring high school English teacher (who happened to be Frank McCourt!) to tell him she was on the NYT’s Bestseller list. I suspect half the audience was in tears with Susan, still mourning this beloved man and writer. I was.

Of course a writer emerges from solitude with high hopes, excited to present their art to the world – so a poor showing can feel like a gut punch. Every author accumulates these ‘war stories’ like a rite of passage, but hearing them makes me squirm. As an event coordinator, empty chairs are at least partly my fault and I berate myself that I should have done a better job of beating-the-bushes, distributing more flyers, etc. Although there have been times, even recently, that I screamed an event from the rooftops and still only 3 people showed up. What to do?

Disappointments are rarer now that I am straight with authors in telling them friends and family are their best support so they better ask them to come. The public won’t just show up because you finished your book — unless you’re a ‘name’. Even then, celebrities, movie moguls and famous musicians live in the town where I work and rarely get a second glance, so even if you’re famous, don’t expect the line to be out the door. Everything is relative, of course. If your beloved Aunt lives in town and promised to bring all her friends, 15 filled chairs are just dandy. If you have your own radio show, or are a 1960’s folk icon and there are 20 people there, it feels like a dud.  Chances are you’ll be disappointed, maybe miffed, or like the 60’s icon, surly and irritated because his adoring crowd was only about that many. (Well sorrr-ry no one remembers or cares. Can you tell that he pissed me off?)

Us event-folks know what a crapshoot these things can be. We struggle with how many books to order because no one likes returns. While it’s tempting to ask a bookseller to take their name tag off and pretend to be a devoted fan, I’ve never done it. (they have work to do!) It’s the suburbs so we can’t drag people in off the street like in a city where you could cajole with some coffee. We feel badly when things go badly. But there are definitely things that can be done by both of us – and don’t underestimate the power of your dear Aunt Edith or better yet, your mother!

The key is team-work. Here’s the team: you and if you have one, certainly your publicist, the store’s event coordinator, your friends and family, your writers’ group, your neighbors… you get the idea. In the old days it helped to get a feature article in one of the local newspapers and it still doesn’t hurt so you might try and connect with a local book reviewer. You should do this. I can try but I’m also very busy trying to score thousands of dollars worth of corporate and school sales and besides, if I ask journalists to write up every author that came through, well, it’s like the story of the ‘Boy Who Cried Wolf’ and they’re not going to listen to me. Better if you knock on that door.

Kid’s author events are even tougher than adult ones – at least in this community where many schools pay for very big name authors to come to them. After school, they are scheduled to the hilt so competition for these budding over-achievers is tough — no matter how adorable your book is. See if you can set up school visits before the evening store event with pre-sales. Do your best to mesmerize the kids and create a spectacular buzz inspiring kids to come see you at the store later. That’s what New York Times Bestselling Children’s author Sarah Mylinowski recently did when she spent a marathon day with me, cheerfully trooping around to elementary schools, charming everyone she met. And at 7:00 PM at the store, her event was standing room only.

Here’s what your event will look like when the day comes. I will set you up in a visible spot far enough away from the grinding espresso machine and whirring blender. You’ll have a mic and a healthy stack of books and a few backlist titles if available. I’ll have Sharpies and a ballpoint in case you prefer that. Want a coffee or water? I’ll do a short and sweet introduction for you based on any information you sent me weaving in some great review soundbites. You’ll have your talk ready having thought about it carefully. (here’s what I suggest.) The team will have done the work so the chairs will be full. At least 15 of them.

Of course there are benefits to an in-store event beyond the event itself. Free publicity and in-store real estate for a week or more. Bookstores may Tweet and/or share it on their Facebook page. You should do the same. Did you write a book on gardening? Contact all the local gardening groups and ask them to join you at the store — what a great opportunity for them to also network with other gardeners not in their group. You get the idea. Tap into existing groups and present your an event as an opportunity for them to spread the word about what you all care about. This is still not any guarantee of a crowd though so try not to get delusional. Think of every event like your party — because it is! Invite your friends and let’s sell some books.


Author Events: Notes to Myself and a Rant

After 17 years of running author events at a bookstore, I think I can claim to be something of an expert on the subject. Having learned from some of the best authors who have graced the store, (you know who you are) I know what to do when it’s my turn to be the star.

When it is me behind that podium talking about my book, the number of chairs (set up by someone else for a change!) will be conservative since it looks better to be adding chairs then have rows of empty seats. But worry not: at my event, those chairs will be full because I will only appear where I am pretty damn sure of an audience. That means, my proud mother (not in my case, since she’s no longer alive – but you get my drift) lives in town or I have a lot of friends nearby. I’ve contacted an existing group interested in the subject I write about.

Yes, authors, the onus is largely on you. Unless you are a ‘name’ or are a psychic willing to do readings at your event (seriously – this always gets a crowd) do not go down a list randomly calling bookstores hoping to set up an event. And even if my publisher provided publicist (still dreaming) sets up my events for me, I will still personally reach out to the organizers to discuss the date. Maybe they always have a core group audience – and more likely, not. I’ll know in advance what kind of hustling I need to do to entice my supporters out and will do it. I will not delude myself that an audience will just be there – I know how hard it is to get people to come out so I’ll help rather than talk only to 3 homeless people asleep in the chairs.

At my book events, here’s what I will not do: I will not read from my book. I know, that’s what everyone’s instinct is — to share your glorious book with everyone by reading your favorite passages. Okay, maybe I would read a very little bit. Trust me, even 10 minutes at a shot is a wee bit too much. Really. The fact is, most people, including authors, are not good readers – not good enough to have that be the feature of the show. Record yourself and you’ll understand. See how your voice changes into a ‘readerly’ voice? Maybe this sounds good to you, but it’s unnatural sounding and in most cases, is terribly soporific.

Have you noticed that very few authors read their own audio books? The publishers are not dumb. You can write, but chances are you can’t read. I don’t need you to read to me. Don’t read. Talk to your audience and tell them about why you had to tell the story that is your book. Tell us what you ate for breakfast – whatever. If someone has traveled in the rain or snow or come in from a beautiful day to sit in an uncomfortable chair for an hour (and it should never be more than that!)  it is because they are interested in YOU. Don’t disappoint them.

Pretend you’re a standup comic and work out a routine. Even if it’s not funny. Or imagine you are a motivational speaker and getting paid $10,000 for this event. (Hey, this may lead to something!) Or just be your quiet self but tell us your story. We will then want to read your book. And then you can read us a passage or two, if you must.

Just be natural. Don’t come with a script – but know your lines so it flows. And if you’re doing lots of venues in the area or are appearing at the same place, even years later, don’t tell the same story. Your groupies are there and have heard it – tell them a new one.

Here’s my suggested program: following the brief but charming introduction your host makes for you, greet your audience – calling out any local connections, the one’s you love, etc. and perhaps, their significance to you and/or your book. Connecting like this make everyone feel a little cozier – most of all you. These are your peeps after all so taking these minutes to reach out – it will relax you enough to enjoy this time. And then, so will your audience.

Now, tell us a good anecdote or two to draw us closer to you and your work. Okay, you can read a brief passage to illustrate some point you just mentioned. Now stop reading. Stop. I said stop… and tell us something else. Talk to us. Make us laugh and cry. You do it in your book, you can do it here. Readers want to know more about you or they would not have shown up. You know what I mean. Why do you think your picture and a blurb are on the back jacket of the cover? Who are you? It’s sometimes what readers look at even before the blurb. Flesh out that blurb.

This should fill about 20-30 minutes. We really love you now and want to know more and now feel okay asking. So ask for questions. You’ll panic because no one raises their hand right away. Wait a few seconds but don’t make it awkward. People are shy and no one wants to be first. So ask your own question to the audience – that will give someone courage to raise their hand. Sometimes if authors have a friend or relative in attendance, they’ll plant a question – a good idea. You’ve just got to get the ball rolling, that’s all.

You’ve now been at this for about 45 to 50 minutes. Unless you’ve got a really scintillating discussion going, stop. Thank everyone for coming and tell them you’ll be happy to sign books for them. Enjoy this one-on-one with your readers but don’t linger too long with any one of them – share contact info if you must catch up or ask them to wait and join you for a drink later,  but don’t keep others waiting. You want everyone to buy your book and people are busy. You are a salesperson here to sell your book: sell it! Help keep books and bookstores alive by doing it right. We’ll all live happily ever after.

Oh yeah, this was advice to myself, wasn’t it?

Maybe you disagree. Do you want to hear authors read their books?



Get every new post on this blog delivered to your Inbox.

Join other followers:

%d bloggers like this: