Category: Seasonal Musings

Over the Hill

My birthday is this week. Again. Since I slipped over to the downward slope, everything goes so much faster. Once again, it’s time to celebrate. But didn’t we just do this?

March 9

I’ve never been particularly coy about my age, but this year’s number does sound a little shocking when I say it. I’m how old?! It’s hard to believe. And I cannot ignore how our society perceives this number. I am increasingly less employable with every year. My age group has the most difficult time getting hired and most of us, still need to work. Retirement? Ha! So I better hang on to my job. And how many years left there? In a bookstore? While I still feel confident in my company’s ability to survive the Amazon storm, I’m also not stupid. And as my bones become brittle, will I really be able to hauling boxes of books to schools? Oh yeah! Students are, or will be soon, using tablets so I won’t have to, right? So much to keep up with! If only I could get paid just to keep reading. I’m so good at it.

Red Leaf

And then there’s the memoir I’m writing that I hope to sell to a publisher. Yes, I’m still working on it and it’s becoming a better book — really. But have you looked at the back flap on any book jackets lately? New authors are (attractive) youngsters. Who wants to read about the adventures, the romance, struggle and resiliency of a geezer? (Okay, I know I’m not quite a geezer – I just like that word.) But publishing, like much in the world, is the realm of the young. First time fifty-something author? Not so many of us.

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And I can’t ignore the physical dimensions of aging. I know there are things that I can do to look younger for my author shot – like color my hair. But since I suck at maintenance I’d soon end up with one of those skunky-stripes across the top of my head – right up there with crazy-clown lipstick as a bad look for an older woman. See, it’s not that I lack vanity, I’m just realistic. Besides the fact that coloring my hair is not what I want to spend my time or money on, better to look like a sea-hag from behind. When I turn around I can get the reaction “oh, she looks good for her age” rather than have the hair of a sixteen year old and a face of a, well, 55 year old. I’d rather hang onto my silver strands than risk that cringe factor.

snow tree

At this point, as long as nothing major fails in the body department I’d like another 3o years or so. Preferably with the ones I love. I know that’s a tall order – the people we love don’t always stick around and that’s heartbreaking.  I won’t even go there (for a change!).

I don’t mean to be depressing. I am not depressed, rather, I’m contemplative. We humans are a marvel of nature and in nature, everything has a season and all that. I’m glad to be here to keep marking the seasons.  I’m not horrified at the prospect of aging. I embrace it and intend to do it as well as possible. Like the New Year, I think of my birthday as time to take stock. Where and what do I want to be doing in X number of years from now?

crocus

Oh, never mind all that. Better to savor the moment, seize the day. Pay attention. That I can do. Cheers and happy birthday to me. And while we’re at it, happy birthday to you too – it will be here before you know it!

A Tast of Spring

Finally, that endless crush of snow has melted!  For a few hours today, in the cold air and bright sun, I raked leaves and discovered —

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At last! Keen to find more, I made my way around the yard to every patch where I know spring bulbs are ready to burst, to clear away blankets of rotting leaves. Sure enough, there are plenty of emerging crocuses (croci?) in different stages of bloom – some still torpedo like, others, sweetly opening up to the sun.

We don’t take autumn clean-up very seriously around here (truth is, we don’t taking any clean-up seriously around here!) and as a result, there’s a lot of good compost material to be had. Sure, we end up taking some to the town leaf-dump, but mostly we throw it in to the vegetable garden – in-place-mulching, if you will.

I ventured up in to the vegetable garden I’ve mostly abandoned to the greedy groundhog these last years – who shockingly, doesn’t seem to enjoy asparagus. I’m hoping that this year’s yield will be enough for more than a meal or two. I cleared away the matted, dry grass that had encroached on the patch to more easily spot the lovely spears.

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These scraggly sprouts are Horseradish plants that have multiplied from one that I planted years and years ago. Horseradish spreads just enough to be a handsome, leafy addition to the garden without bullying other things out of the way – not like the damn mint that would swallow the house if I let it. I dug up a root to grate. Fresh horseradish is intense – but then, that’s kind of the point, isn’t it?

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I’d forgotten how much I love working outside. I think better with my hands in the dirt, I see things – well, differently. I become absorbed in a way, transported into a zone – very like the place I aspire to be in when I write.

With the changing, warming light, I can feel my winter-torpor fading. It’s time for me to get efficient and disciplined again. In the garden, in my work! Enough of this lounging about in front of the fire! I’m ready to feel the ache of my body after a day of gardening. Ready to feel the heat of the sun on my body, to get my vitamin D not from a pill. I’m ready to savor meals (outside!) with fresh sage, basil, oregano.

Yeah, I’m ready. Are you?

Some Winter Joy

snow tree

I have always identified myself as a Winter-hater. When the rich Autumn light thins into icy-grey and nights grow long, I fall into a funk. I mourn the passing of warmth and resulting ease of moving from inside to outside – no coats necessary.  As the garden gets lost to frosts and buried in banks of snow, I miss plucking flowers and herbs from my garden. I hate slipping and sliding down the streets. But this year as we edge towards Spring, I’m beginning to savor aspects of this usually dread season about to end. There are things I love about Winter.

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My pajamas. I change as soon as I get home from work into flannel-y, soft pants. They’re my ‘I ain’t going anywhere’ garb matched with fuzzy socks and a sweatshirt. How decadent to be dressed for bed at 5 PM!  I’m ready to climb into bed with a book. What I do instead is lovelier: I snuggle up with a blanket on the corner of the couch in front of the fireplace. R is the master of fires and we have a blazing one every night, cranking our heat down and keeping this baby stoked – this room heats up quickly. Once settled in front of these sweet flames, it’s impossible for me to pull myself off the couch so I nod off in place, prodded up to bed when only the glow of embers remains.

tet n fire

 

We’ve had a crazy amount of snow this year – a tough one for the birds. Our feeder has been a popular spot for visitors like this. Bliss is sitting by this window with endless cups of tea, pretending to write while a flurry of feathered friends visit us. When I’m too old to do anything else, I’ll still be happy if I have a view of the birds.

bird feeder

 

Winter allows me to read guilt-free. It’s so miserable outside, I can’t do anything else, can I? I better just finish a few more chapters. When things warm up there will be so much to do outside, I won’t let myself just disappear behind a book all day. There will be garden beds to clear and so much to do to get this place in shape not to mention the veggies to plant for the groundhogs. For now, these patches are buried in snow and we are cloistered here inside, windows shut tight. The silence is lovely – no sound of the highway traffic, usually our background noise during the months of open-windows.

crocus

While it is still February and the temperatures remain frigid, the light is changing – growing warmer and the days, longer. The branches on some of the trees are beginning to swell with the suggestion of buds. It won’t be long. So for now, I savor these last harsh days in the warmth of my home walled in by my piles of books and a view of the birds.

My Canine Love

Weekends, even when I’m inclined to linger in bed a little longer, Tetley, my Cairn Terrier, gets me up. Now that he’s an older dog, he’s more of a sleeper himself, staying curled at the foot of the bed later than he used to. But he’s still going before 9, sidling up beside me, nudging me with his wet nose. I can buy myself more lazy time by scratching his ears and usually, he’ll rollover onto his back so I can rub his belly. Soon, squirming upright, he shakes and starts pawing at me, sometimes punctuating his gentle punches with little guttural pleas to get the hell out of bed.

Tet color profile

Especially during these winter months, I’m inclined to hibernate, but Tetley gets me outside a few times a day – at least for a walk down the street. I feel the weather, taste the air, notice the changes of the seasons, the comings-and-goings of the neighborhood. I pay attention. This morning the roads were slick with black ice so I stepped carefully, walking only on the snow covered part of the street.  He pees his way up and down the street, sniffing and sometimes barking at phantom or real squirrels. These days, with the branches bare, I watch the birds – Nuthatches, Cardinals, Woodpeckers – darting around the wood. Mourning Doves were perched around like clergy waiting for their flock to show up on this Sunday morning – I still hear their insistent cooing an hour later. I look up at the sky – today, beautifully blue and clear after yesterday’s snow. At night, I watch the stars, where the moon is, whether waxing or waning. These little jaunts, I notice the world in a way I might otherwise not. Thanks to my beloved dog, these walks become a kind of meditation.

Tet on wintry walk

Tetley is getting old. Molly was in second grade when he entered our lives and now she is in college. He’s the only dog I’ve ever owned – my only canine love and as true a love as I have ever felt. I purposely forget his actual years – we’ve been saying ‘about ten’ for awhile now.  Small dogs can live quite long lives and I trust (and pray) Tetley lives to a very ripe old age. He’s still fit, although his teeth aren’t great and his breath smells like a swamp. He prefers not to have to leap up on the bed anymore, (I lift him) and he sports a distinguished white goatee. Recently, we’ve noticed he gets underfoot and I’m beginning to wonder if he’s just a tad blind. That’s okay – I’ll lead the way, aging too with my aching love for him.

tet glasses

Musings on Love

soap blanket

I have a front row seat to holidays thanks to my job in a bookstore. I track the changing seasons by displays with holiday relevant books and gewgaws almost as much as I do by observing nature. Christmas hoopla, we all agree, starts way too early. The arrival of merry product the retail cue for imminent insanity, makes me groan when it shows up in September. St. Patrick’s Day stuff of dubious Irish humor books and clover chotchkis, is pretty lame but the sight of it still makes me happy. Like sandals displayed in the shoe store next door even though snow still blankets the ground, the green of St. Patrick’s day signals that the end of winter is near. Of course Easter and Passover bring with it lovely garden books, so what’s not to love?

But Valentine’s Day is my favorite. Vibrant red blankets and boxes of chocolate, heart shaped candles, stones and French milled soaps, pocket sized Pablo Nerudo Love Sonnets, gorgeous displays celebrating the warmth of love to get us through frigid-February. I am almost as much a sucker for this Valentine stuff as I am for love.

I think, it’s why we are here.

Pete Seeger died this week at 94, only months after the death of his wife of 70 years. Toshi Ota was Pete’s anchor throughout his well-lived life, so off he floated after her, following the love of his life. Moving stories of devoted couples dying months, days, minutes apart, abound.

Not all of us are lucky enough to discover and keep such a love. Sometimes it takes decades and many, many false starts to find ‘the one’, if we ever do at all. While I now blissfully share my life, I had plenty of false starts. (In fact, my guy and I reunited 20 years after such a start – but another time for that story.)

I’ve always been love-crazy, maybe even a little obsessive. When I began writing this post, I thought love might be a nice break from my usual musings on addiction and grief. But then it dawned on me that for most of my life I was a romance-junkie, pursuing impossible notions of true love across the country, even around the globe. Plenty of grief got mixed into the soup.

My addiction started in early adolescence with serious crushes on my older brothers’ and sister’s friends, unattainable because they were either oblivious to my 13 year old designs or just decent guys. My best friend Rita (who shared my affliction) and I spent long hours sprawled across the bed in her purple bedroom listening to Cat Stevens after strategically prowling the streets, hoping to encounter our current obsessions. That sense of pining with an edge of pain stayed with me through high school where my most serious romantic episode could have landed the guy in jail. Early on, I associated the thrill of love with an element of danger.

There is danger. We risk getting very seriously hurt. Perhaps that was the thrill for me. My version of psychic cliff-jumping, the madly intense feelings, the brew of first attraction that I was convinced was love.  Of course, in a healthier person this is where things start – and go somewhere or nowhere. For me, it was that very intoxication of questions, hopes, dreams swirling in a crazy alchemy of beginnings where I got stuck.

ti amo blanket

I can conjure the weird drop in my stomach still. Will this be the one? With no roadmap to what a healthy relationship with a man might be, I regularly got lost, mistaking those mixes of passion, wine, fantasy for something that might last. And mostly, they didn’t.

But I never stopped hoping. Finally, I discovered what the gift of real time together means and that after that first rolling boil of love slows — a delicious, long-burning simmer begins.

How does a first encounter turn into 70 years? What a mystery! While we no longer have a chance at 70, R and I are shooting for 30.

Cold Nights in Old Houses

As I was falling asleep last night, the patched-up cast-iron furnace in our 1930s Cape, kicked on with a burp and a heave. We crank the thermostat right down when we go to bed, preferring the cold for sleeping. Besides, oil’s expensive and we try to be energy conservative. But temperatures dropped so low last night, even the radiators in our bedrooms got hot. I was reminded of frigid winters at Machamux.

Tom on a wintry walk with two 'roomers'.
Tom on a wintry walk with two ‘roomers’.

Machamux was Tom’s rambling, leaking, old house across from a rocky little beach on the Long Island Sound. I landed there in early summer of 1987. Back in the States after almost 4 years of living in Kyoto, I had no idea where to go or what to do next with my life. My friend Laurie told me that Tom, her Dad, a 70-something but ageless and charming man, rented rooms and might just have one available for me.  Tom, Machamux and everyone in that ramshackle house, were just what I needed for my American re-entry. Settled in my  room, I felt home.

Now there’s a fat book’s worth of Machamux stories to tell, almost all remarkably joyful and hilarious ones, but this is just a memory of the warmest-cold house I ever lived in. The house was drafty as a wrecked ship so mostly we hung around in the living room and kitchen area where the wood stove was always stoked as were our glasses at cocktail hour, beginning promptly at 5. Tom drank martinis with pimento olives. As ‘roomers’ and visitors wandered in, newspapers were shoved aside on the saggy couch to make space. Laughter and good cheer warmed the room and we took turns standing near the wood stove, letting our backs heat up rather than turn away from the usually lively banter. We took our time going up to bed, knowing our rooms, would likely be cold enough for our breath to be visible. But when it got really, really cold, like it did here last night, the baseboards running along the perimeter of our rooms hissed and gurgled, emitting rare heat with cozy old-house smells. That felt luxurious.

I met R at Machamux back in 1987 – his room was at the top of the house. That’s one of the stories I have to tell another time — about a love that got lost — then found again. And together now, so many years later, we savor our shared history of two old drafty houses made warm by love, fire and sometimes reluctantly, very old furnaces.

Not Available on Amazon

Christmas is over. Phew. The craziness of retail is exhausting. Not unpleasant, just whirlwind-busy with very little down-time. Unwinding at the end of a day was nearly impossible as even in my dreams I was ringing up customers and searching for books before I got to wake up and do it all again for real.

And really, it’s enjoyable. Most people are happy to be in a bookstore and that makes for good company. Customers exclaimed over and over again how nice it was to see the store so busy and I agreed. Other stores that sells clothing or towels usually just feel frantic and unbearable when they get crowded. A good atmosphere exists in our store because we sell BOOKS – books that inspire, excite, move — hell: that sometimes save us!

Most of the year, my position entails a lot of hours in my little back office and outside the store’s walls, working on sales to schools and companies. (Call me when you need to buy in bulk!) But during this time of year, it’s all-hands-on-deck, the ‘deck’ being out on the book floor.  For me, being with customers looking for books is a treat. Of course, we sell a lot of other great and beautiful things, but it’s books that really jazz me.

After all of these years, the store feels a bit like my home – and when customers come in, I genuinely welcome them. My favorite is seeing a blank face – an obvious call for help in finding a book, or even better – making a suggestion. Best of all is when they are looking for a book for themselves. I ask questions: Are they taking a trip? Where to? What was the last book they loved? Together we wander the tables and shelves – a mix of gems, new and old.   Of course, suggesting is particularly easy if we share the same taste, but if not, I still can connect them to other books that they’ll like based on the clues they give me. Or if it’s sci-fi (sorry, I’m lost then) I’ll introduce one of several of my colleagues who love that genre. Likewise, we have history buffs, mystery and of course, kid’s book experts.

Grandparents often seem stumped when it comes to finding books for grandchildren and I suggest they choose ones they loved as children rather than trying to figure out the hot new series and whether the kid will like it. This usually launches a great discussion about their lives as we ponder the selections together. (The Wind in the Willows anyone?) What beauties there are on those Children’s Classics shelves!

Hearing my customers’ stories while trying to find them a book is an honor and the connections made in the aisles of the store can be profound. I’ve shared tears with people struggling with addiction-fall-out, or grieving the death of a loved one. I’ve shared travel stories with customers planning trips across the globe, recipes and favorite cookbooks, dog stories in the pet section, garden joys and woes in the gardening section and every kind of story in fiction. You name it. The stuff of life, everyday.

When someone is nearby while I’m discussing books with one customer, sometimes I’ll see another listening in.  That third person may pipe in too, making their own suggestions, unable to resist the urge to passionately gush about a book they loved – or hated – often going on to share their story. I love this infectious engagement, a beautiful face-to-face bonding over books made possible in our brick and mortar bookstore. Not available on Amazon.

My Hazardous Driving Condition

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On days like yesterday, when the roads are a mess of icy-slush, there is always that car that just seems to be inching along.  Annoying, right? That person should have just stayed home. Well… I hate to admit it but that’s me hunched over the steering wheel, staring wide-eyed at the road. Okay, maybe I’m not quite that bad. But I can’t help it – driving in lousy weather terrifies me. I promise you, when I can, I avoid it. But I’m a diligent employee and live closer than almost anyone else to the store.  It feels wrong to call out because I’m afraid to get behind the wheel.

Every winter I am determined to be brave. After all, other people drive in the snow and don’t seem traumatized. But my hands cramp from squeezing the steering wheel. I need to remind myself to breathe, I shrug my shoulders to release the tension that threatens to paralyze me. Plotting my route carefully – I go for the roads most likely to be clear – although I stay off the highway – the less speed the better for me and I certainly don’t want the additional terror of 16 wheeler trucks barreling alongside me. Usually I head for the Post Road – although equally frightening can be those crazy-huge SUVs with names like “ENVOY” disdainfully spraying me with slush as they speed by.

Honestly, I’m really a little embarrassed by this crazy fear of mine. Even more so because I drive a Subaru Forester with excellent tires. I mean, you can’t get much better than that for great snow driving. It’s me. I lack physical confidence and weirdly, I feel like even my car knows it, as if it were a horse. As a 12 year old, I tried horseback riding. After a summer of lessons, I finally admitted that I didn’t believe the massive creature I sat upon would ever think I was in charge. I certainly didn’t think so.

In other ways, I am not a coward. I’ll travel the world by myself without a thought. I willingly went to live in a war zone – and was not fearful. Public speaking feels completely natural for me – something many of my bravest friends are terrified of. But physically, I am a complete chicken. I don’t like adrenaline rushes brought on by physical thrills. I’ve never ridden a roller coaster and never intend to, in fact, amusement parks are a waste for me – I’m not going to willingly get jerked and tossed around.  I got as far as the swimming pool part of scuba diving training and bagged it.  The last time (and I mean, the last time) I took a ski lift ride I kept my eyes closed the entire time.

I think my dread relates to control — of my lack of it. That terrifies me. During those last years with my husband as he slid faster and faster down the steep slope of addiction, I felt like I was spinning across an icy highway full of traffic. Through the chaos, I tried to hang on, sliding along on the scariest, slipperiest slopes, flailing about for stability. There wasn’t a damn thing I could do. I kept trying. Until I didn’t. And then he died.

Maybe I’m reading too much into this. But a decade later, it’s only on those messy roads full of fearless, or maybe reckless drivers, that I get that same sick-to-my-stomach feeling. It’s a familiar horror as the steering wheel becomes useless in my hands as I slip on an icy road — even if only in my imagination.

What am I afraid of? Crashing the car? Injury? Death – either mine or someone else’s? Yes. I am afraid of all of those things. I should stay home.

Picking a Major and Life

As my daughter finishes her first semester at college and the need to declare her major looms, I think about my own school-to-life trajectory. I ‘majored’ in Fine Arts. Unlike these days, I don’t remember thinking my degree should be relevant to making a living. It’s not that I was some rich kid who didn’t have to think about that – in fact, I was financially independent from my school teacher parents by the time I was the age my daughter is now. My folks, to their credit, encouraged me to find and follow my passion, never discouraging me from the impractical choice of art. They and I too, presumed that I’d figure out a way to live as an artist even if that meant, as it did for years, waitressing. Eventually, I landed on other ways to earn money that I loved and that have no relevance to my major.

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My life became more interesting than I imagined while plodding towards my college degree. Twists and turns took me around the globe for rich experiences and encounters that include some well known, mostly very great people. This week, I remembered one extraordinary morning when I was in the same, albeit very big room, with Nelson Mandela.

In 1990, Nelson Mandela spoke at the United Nations just months after his release.  At the time, I was UN Tour Guide and happily crammed in with the rest of UN Secretariat staff, into the General Assembly. As Nelson Mandela walked regal-like to the podium, we leapt from our seats – a massive wave of global citizens – roaring our love for him. We clapped and clapped, ignoring the stinging, then throbbing of our hands. Tears ran down our faces while our smiles made our cheeks ache. That great hall thundered, on and on. We could not and did not stop applauding for what must have been 5 or more minutes. Elegantly, he stood and waited. Here’s a taste of that moment, courtesy of the UN.

http://www.youtube.com/watch?v=vVw22jWD2T4

How lucky was I to have been there? I loved working for the United Nations and I was lucky to get hired with my degree in sculpture and mediocre Japanese. Most of my fellow guides were fluent in at least 2 languages, many spoke 5 or even more. I applied for the job just back from a stint of living in Japan where I barely studied the language between making art and teaching English. My Japanese was (and remains) pretty awful. Lucky for me, at the time there were only 2 Japanese tour guides and those gals wanted a break. Yukiko assured me they’d help me learn the tour and I’d be daijobu – just fine.

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I still remember some pretty obscure Japanese – “Trusteeship Council” being one of my favorites since even explaining that defunct council in English is tricky. And imagine this American gal’s discomfort guiding Japanese tourists through the disarmament exhibit displaying artifacts from Hiroshima and Nagasaki. While my Japanese, mostly memorized tours were lame, most visitors were delighted to have a gaijin guide and I was happy to use up the extra minutes left on what should have been a 45 minute tour, posing for pictures. They were always very polite, most not asking questions and if they did, accepting my Japanese style of sucking air and saying “Muskashi…” (“hmmm… that’s difficult…) as a satisfactory answer.

I like to think that my English tours made up for my lousy Japanese ones. I passionately delivered my love and interest in world affairs to groups of all ages, tailoring each tour to the group – responding to faces, encouraging questions and discussion while sticking to the UN line of answering – most of which I fervently agreed with. Mine was no rote delivery but rather an always changing glimpse of issues and the UN’s role. Each morning, us guides had our own briefing on the latest world events. We knew and understood every Security Council Resolution, we could discuss every conflict, environmental and humanitarian issue. These briefings could put CNN to shame. I felt like I stood at the threshold of world events and so much was happening at that time – and a lot of it good.  The Berlin wall came down! There was the first World Summit for Children (I met Vaclav Havel!), the European Union was established. For a time, it seemed that borders were disappearing – giving us an utopian flash of hope that so might prejudices, that resources might be more equitably shared. Then came the end of the USSR and almost every day it seemed that a different flag of newly recognized countries was being added to the flapping fabric on First Avenue.

Then Yugoslavia imploded and I left my corner couch in the Guides Lounge to join the Peacekeepers. Another amazing opportunity I never studied for in college.

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Have times changed so much that it matters now that it really matters what Molly decides to major in? I wonder.

 

Customer Service (Or: Just Be Nice)

Traveling across China in the early 1980s when Communism prevailed, I learned that “customer service” is really more of a Capitalist expectation.  The response to a request for just about anything was usually one word that sounded to me like “Mei-o” – a purposely ambiguous answer that essentially meant something like, “Go away, we don’t have any, just f-off”. This was a stark contrast to my life in Kyoto where customers in the teeniest corner shop are treated like celebrities,  with deep bowing and an abundance of “Domo Arigato”s sweetly offered for even the smallest purchase.

I have worked in the same bookstore now for more than 15 years. I like it. I appreciate the unexpectedness of every day, my encounters with different characters. I love what we sell and meeting new people, seeing the regulars, many who have become my friends. I love talking books on a daily basis.

Some days can be tough though, especially during this busy holiday season. Customers can be harried, impatient when we’re short handed or frustrated by someone who is new and not up to speed yet. Yes, even book people can be rude and sometimes downright mean. I try and swallow it.

This morning, I went shopping in my local grocery store. I ventured out early hoping to beat the hordes but even at 7:00 AM the place was hopping. Besides being less than 5 minutes from my house, this store stocks locally sourced produce and prides itself on great customer service, and in the long time I’ve been shopping there, they’ve always delivered it. Except this morning.

I just wanted to know where the lobster tails were. After all, there was a huge sign indicating they were on sale – but only crab legs and shrimp packed the freezer – nary a lobster tail.

“Excuse me,” I stopped a man nearby who looked managerial in his white coat. He gave me an annoyed look as I asked him, “Where are the lobster tails?” then swooped his arm dramatically towards the sign with a look that said, “Duh?!”

My usually low blood pressure soared but I calmly responded, “There are none there.”

This past week I spent more than 50 hours on my feet, helping customers. Now maybe he has too, and maybe he’s pissed off about the over-fishing of the world’s oceans? Hey, I feel great solidarity with my comrades working in stores – especially at this time of year – but I really had just asked the question, no attitude.

He flipped behind a few frozen shrimp bags before calling to one of his minions to get the lobster tails.

“I guess I’m not so stupid after all, eh?” I said as I walked away from him. I just couldn’t resist throwing a barb at him. Why couldn’t I just leave it? Why am I even writing about it now? It was momentary and he was flip. I certainly have been guilty of that. But I’ll be even more careful now because it doesn’t feel good to be on the receiving end, no matter what side of the proverbial counter you are on.

I won’t say I’ve never been snarky at work – but over the years in the business I’ve gotten better at controlling the impulse of a snotty retort. Because who knows what’s up with them? And maybe I can make things better by instead being kind and apologetic if things aren’t going right for them, in our store or in their life. I really believe that and try to be nice. Period.

That’s why, after my own long week of holiday retail madness, this guy’s rudeness stung.  Those lobster tails better be good.

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